Saving Grace Veterinary Services provides mobile veterinary care for pets across greater Los Angeles, including wellness exams, vaccinations, sick pet visits, end-of-life care, and other non-emergency veterinary services.

• All services are provided by licensed veterinarians in compliance with California Veterinary Medical Board regulations.
• We do not provide emergency services. If your pet is experiencing a medical emergency, please contact the nearest 24-hour emergency veterinary hospital immediately.
• We do not perform surgical procedures, dental cleanings, or in-home x-rays. These require a fully equipped clinic facility.

• Booking: All appointments must be scheduled in advance. Availability is based on your location and veterinarian scheduling.
• Travel fees: A travel fee applies to each visit based on your zone. This fee is disclosed during the booking process and on our service areas page.
• Payment: Payment is due at the time of service. We accept all major credit and debit cards, cash, check, Apple Pay, Google Pay, Venmo, Zelle, and PayPal.
• Cancellation policy: Appointments canceled or rescheduled less than 24 hours in advance will incur a $100 cancellation fee. Missed appointments are subject to the same fee.

• Non-refundable packages: Purchased packages (e.g., wellness or vaccination packages) are non-refundable, even if all visits within the package have not been used.
• Rescheduling: Clients must notify us in advance to reschedule visits included in a package. Failure to provide advance notice may result in forfeiture of that visit.

To ensure the safety and success of each visit, you agree to:

• Provide accurate and complete information about your pet's health history, vaccination records, and behavior.
• Ensure a safe and accessible environment for our veterinarian to conduct the visit.
• Inform us in advance of any aggressive tendencies or behavioral concerns.
• Follow the veterinarian's care instructions and recommendations after the visit.

Failure to meet these responsibilities may result in denial of services or cancellation of the appointment at our discretion.

• Prescription medications are provided in compliance with California law and only after a valid veterinarian-client-patient relationship (VCPR) has been established.
• We reserve the right to deny prescription requests where a valid VCPR does not exist or where we deem the request medically inappropriate.

• In-home euthanasia is performed only with the informed written or verbal consent of the pet's legal owner or authorized representative.
• Aftercare decisions, including cremation and memorial keepsakes, must be confirmed at or before the time of service.
• We are not responsible for delays in aftercare services caused by third-party providers.

Saving Grace Veterinary Services is not liable for outcomes resulting from pre-existing conditions, inaccurate information provided by the client, or a client's failure to follow recommended care instructions. Our liability is limited to the amount paid for the specific service in question.

Our website is provided for informational purposes and to facilitate appointment scheduling. You agree not to misuse the site, attempt to gain unauthorized access, or use it in any way that violates applicable law.

All content on this website — including text, images, logos, and design — is the property of Saving Grace Veterinary Services and may not be reproduced or distributed without written permission.

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

These Terms are governed by the laws of the State of California. Any disputes arising from these Terms shall be resolved in the courts of Los Angeles County, California.

Questions about these Terms? Reach us at info@sgmvs.com or call (626) 240-5000.